Loading and unloading goods is an essential task in the supply chain. For this reason, it is important that the owners of loading dock levelers understand their obligations and responsibilities in using these tools. If you own a company that uses loading dock ramps daily, it is crucial to know the obligations and duties you must comply with according to current regulations in Europe.
In this article, we will explain everything you need to know about the roles and responsibilities of manufacturers, installers, owners, and maintainers of loading docks, as well as the safety criteria that must be met in their design, use, and installation. It is important to read the text to the end to understand your obligations and duties to ensure the safety of the facilities.
Current regulations in Europe
The current regulations in Europe are:
- Directive 2009/104/EC, which establishes the minimum safety and health requirements for the use of work equipment by workers. This directive is part of the EU’s legislative framework on workplace safety and health, which includes the Framework Directive 89/391/EEC, aimed at improving the safety and health of workers at work.
- Directive 89/654/EEC, which sets out the minimum safety and health requirements for workplaces. This directive covers various aspects of workplace conditions such as ventilation, temperature, lighting, and the provision of sanitary facilities.
- Directive 92/58/EEC, which establishes the minimum requirements for safety and health signage in the workplace. This directive specifies the types of signs to be used to warn workers about potential hazards and to provide safety instructions.
What is a manufacturer, installer, owner, or maintainer of loading docks?
Before outlining the obligations and duties of owners, it is helpful to clarify the roles and responsibilities of each party. A manufacturer of loading dock levelers designs and constructs a loading ramp according to current regulations and under a CE certificate. An installer is the person or company responsible for placing the ramp in its intended location, such as a factory, shopping centre, or warehouse, following the manufacturer’s installation instructions. An owner is the person or company that owns the leveler and is responsible for its proper use. A maintainer is responsible for performing the necessary operations to keep the equipment in perfect condition and for carrying out appropriate repairs, ensuring its proper operation as per the contract signed with the owner.
What is the role and obligations of a manufacturer?

The manufacturer’s role is to design and construct safe loading ramps that comply with safety standards. They are responsible for the quality and safety of their products and the information they provide to the public about their use. The manufacturer must provide clear and detailed instructions on the installation, proper use, and maintenance of the loading ramp and ensure that all applicable regulations are met.
What are the roles and obligations of an installer?

The loading ramp installer is responsible for carrying out a proper and safe installation. They must follow the manufacturer’s instructions and ensure that the installation site meets the necessary requirements, having the necessary training and experience. They should also be able to identify any potential hazards to prevent accidents. Installers must correctly install the loading docks and meet safety requirements, including the proper use of materials and correct construction and operation.
The installer’s obligations include:
- Performing the installation according to safety regulations and standards.
- Ensuring the installation site meets technical and safety requirements.
- Verifying that the materials used in the installation are appropriate.
- Ensuring proper functioning before completing the installation.
What are the roles and obligations of a maintainer?

The loading ramp maintainer is responsible for ensuring the equipment is in good condition and functions properly. They must perform necessary maintenance and repairs to keep the equipment in working order.
The maintainer’s obligations include:
- Conducting proper and periodic maintenance of the equipment.
- Performing necessary repairs to keep it in good condition.
- Verifying that the equipment works correctly after maintenance or repairs.
- Ensuring the equipment meets safety regulations and standards.
What are the obligations of the owner?

The owner of a loading ramp is responsible for ensuring its maintenance and keeping it in good condition. They must also ensure that it is used safely and properly. The most important thing the owner can do is ensure that operators understand how it works to reduce the likelihood of accidents. Owners of a loading dock have the obligation to ensure the safety and health of their workers by providing a safe working environment.
To do this, they must fulfil the following obligations:
- Conduct a risk assessment for the safety and health of workers using the loading dock.
- Provide workers using the loading dock with the necessary training to ensure their safety.
- Establish collective and individual protective measures to prevent accidents.
- Provide workers with appropriate personal protective equipment and ensure its correct use.
- Ensure the loading dock is in perfect maintenance condition and that necessary inspections and repairs have been carried out to ensure its safety.
How does proper use relate to the responsibility of the manufacturer, installer, owner, or maintainer?
Proper use of loading ramps is essential to ensure the safety of individuals and the correct operation of the equipment. Therefore, the manufacturer, installer, owner, and maintainer share the responsibility of promoting proper use of the ramps.
How does training contribute to safety when using loading and unloading docks?
Adequate training in using loading and unloading ramps is vital for the operator’s safety and the loading dock ramp system. The equipment owner must ensure their employees have the necessary experience to operate loading and unloading ramps and understand safety principles. You can contact us for additional information.
What other factors contribute to safety when using loading and unloading docks?
To ensure the safety of workers using the loading dock, it is important to take the following safety measures:
- Conduct regular inspections to ensure the loading dock is in perfect condition.
- Keep the loading dock area clean and orderly to prevent accidents.
- Provide workers with appropriate personal protective equipment, such as gloves or safety shoes.
- Establish collective safety measures, such as installing guardrails or safety nets, to prevent falls or accidents.
Remember that non-compliance with regulations can result in financial penalties and, in some cases, criminal liability. We hope this article has been helpful in understanding the obligations and duties of loading dock ramp owners. If you liked this article, subscribe to our free newsletter and discover how to improve workplace safety in your company with our solutions for your loading and unloading docks.
