After many years as a manufacturer of loading dock leveller, we have observed certain patterns that cause equipment problems.
Generally, they occur when operators do not follow the instructions set out in the user manual. This leads to further manipulations that, over time, end up causing issues.
The professional tips below will help you to be aware of this type of behaviour and to avoid them so that they do not cause issues with your loading dock leveller. Are you ready?
1. Know the equipment before installing or using it
Before installing or using any loading leveller, it is advisable to read the manual provided by the manufacturer and understand it, as each model is different and therefore requires a different use and installation.
In the loading leveller user manual you will find the safety recommendations, the technical characteristics of the product, the maintenance plan, the reference for resolving incidents, the breakdown of its components, the guarantee. We also provide our contact details for contacting you in the event of any queries regarding the use of your dock leveller.
Some even include detailed instructions on how to correctly install the wiring and control panel.
2. Have a trained operator at the controls of the loading dock leveller
The operator assigned to operate the equipment must be physically fit, have a positive work attitude and be properly trained, therefore, before performing any operation with the loading dock leveller he must have read and understood the operator’s manual.
3. Always keep the safety recommendations in mind when operating the loading leveller
As mentioned in the previous points, reading and understanding the user’s manual is one of the most important parts of avoiding accidents and breakdowns related to loading leveller.
Some of the most relevant safety recommendations found in this user’s guide are:
- Before operating the loading leveller, check that the safety area is clear of unauthorized objects or persons.
- Never operate the loading leveller when any object or unauthorized person is inside the safety area.
- During operation, avoid bringing any part of the body close to the moving parts. Keep a safe distance when the loading leveller is activated.
- Do not approach the edge of the loading point when a truck is approaching the dock or leaving the loading point.
- Do not use the loading leveller if it is broken. Contact your trusted maintenance personnel to check and repair the equipment.
- Do not use the loading, the vehicle height is higher or lower than recommended by the manufacturer.
- Do not use the equipment if the height of the truck is higher or lower, or if the load is heavier than recommended by the manufacturer. The ramp could be overloaded and fail.
4. Take the necessary safety measures before and during equipment maintenance
Before starting work, both the working area and the dock leveller must be properly prepared in order to carry out maintenance safely and thus minimise the likelihood of the operator suffering an accident while carrying out maintenance.
To this end, the working area must be marked with beacons and/or warning signs, and the loading leveller must be raised to its most vertical position and safety props placed. If equipped with a folding lip, the lip must remain extended. On the other hand, if the lip is damaged, it must remain at rest.
Always follow the manufacturer’s maintenance schedule instructions.
Request information on loading ramp maintenance
5. Place signs in designated areas where they are easy to read
Warning signs should be placed as close as possible to the loading leveller on the wall, at a height of approximately 1.70 m or near the control panel.
6. Records of maintenance, repair, and replacement of parts should be kept
Keeping a record of repairs, maintenance and even part replacements is one of the best ways of managing the health and safety of the equipment, and even speeds up and helps to resolve future interventions.
7. Installing protection complements for loading docks
If you want to prevent loading leveller from deteriorating ahead of schedule, extend their useful life and reduce the likelihood of them suffering damage due to vehicle impacts. Alapont always recommends incorporating protective accessories, such as loading dock protection buffers.
8. Seek reliable professional technical advice
Please note that these tips can prevent future problems with your loading dock leveller. If you have any further questions, the Alapont Global technical team can visit you and advise you free of charge on operation and maintenance. This will ensure that your loading dock operation runs safely and does not cause downtime due to unexpected breakdowns or accidents.
For more information, contact us now, our technical team will advise you without obligation.
